HCM & HRIS

Travel, hospitality sector hiring outlook strengthens; 81% of employers plan workforce expansion: Report

October 28, 2026
www.ETHRWorld.com
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Among cities, Mumbai leads hiring intent in the sector at 29 percent , followed by Bengaluru at 27 percent and Delhi at 20 percent />India’s travel and hospitality sector is expected to see continued hiring momentum in the second half of FY2026-27, with 81 percent of employers planning to expand their workforce and the Net Employment Change (NEC) projected at 12.3 percent, according to TeamLease Services’ Employment Outlook Report.<br><br><!– PROMOSLOT_M –>Blue-collar roles account for the highest hiring intent at 52 percent , followed by sales and marketing at 50 percent and finance at 40 percent . Information technology roles account for 31 percent of hiring intent, while back-office and administration roles stand at 22 percent , reflecting demand across frontline operations and supporting business functions.<br><br><!– PROMOSLOT_M –><div class=” article-detail-ad-slot=”” captionrendered=”1″ data-src=”https://etimg.etb2bimg.com/photo/135256091.cms?mod=160646″ height=”442″ loading=”eager” src=”https://hr.economictimes.indiatimes.com/images/default.jpg” width=”590″></img></p> </div> <p>Among cities, Mumbai leads hiring intent in the sector at 29 percent , followed by Bengaluru at 27 percent and Delhi at 20 percent. Kolkata and Gurugram also featured in the report, with workforce expansion intent of 19 percent and 18 percent , respectively.</p> <p>Salary increments are also expected to rise. According to TeamLease Services’ Jobs & Salaries Primer FY2026-27, the travel and hospitality industry is projected to record an average salary increment of 9.2 percent in FY2026-27, up from 8.5 percent in the previous financial year. The report attributes the increase to the expansion of meetings, incentives, conferences and exhibitions (MICE), experiential tourism, and growing travel demand from Tier-2 and Tier-3 cities.</p> <p>“Travel and hospitality is a people-intensive sector where service quality and operational efficiency are closely linked to workforce readiness. As travel patterns evolve and businesses prepare for seasonal fluctuations, employers will need to balance staffing flexibility with the need for consistent customer experiences,” said Balasubramanian A, senior vice-president, TeamLease Services.</p> <p>“Access to the right talent across frontline operations and supporting functions is an important factor in sustaining service standards and building long-term business resilience,” he added.</p> <p>The Employment Outlook Report for HY2 FY2026-27 is based on a survey of 1,239 businesses across 23 industries and 20 cities in India, conducted between July and August 2026. </p> <div> <div aria-label=

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