Inside the world of AI BDRs — can AI replace human business development representatives?

If you’re like me, you’ve asked this question: What is the difference between a salesperson and…

97 key sales statistics to help you sell smarter in 2025

When I first started covering B2B SaaS, I used to skim over sales statistics, thinking, “Interesting,…

My 8 favorite invoice & billing software solutions for small businesses

For the longest time, I was on the fence about creating manual invoices versus using invoice…

How to end a sales email: Closing statements & tips from a quota-carrying salesperson

As a B2B salesperson for companies like IBM and Open Text, I’ve had to work hard…

Inside the MEDDIC sales qualification process: My step-by-step approach for B2B reps

There are several different approaches and frameworks used in the sales qualification process. Given the various…

15 crucial questions to ask prospects throughout the buyer’s journey, according to HubSpot’s former sales director

If you’re still ignoring buyer journey questions, it’s time to pause and rewind. I say so…

How to create a sales process that drives results, directly from a sales pro

Sales used to feel like a blank canvas every time I picked up the phone. No…

HubSpot’s 2025 State of Sales Report: What 1,000+ sales pros say about AI, buyer behavior, and growth

Every sales pro I talk to mentions the same challenges: inflation, rising interest rates, and pricing…

Ghosted? How (and when) to send a follow-up email after no response [+ 18 examples]

I still remember the first time a near-perfect deal went ice-cold on me. The CFO had…

How to start a business: A startup playbook for entrepreneurs [template]

I was 19, broke, and had no business being in business. My laptop was secondhand, my…