HDFC Bank cuts non supervisory workforce by over 8,000 in FY26, ramps up management hiring

artificial intelligence, digital capabilities and employee upskilling, signalling a strategic shift towards a more technology enabled operating model.

According to HDFC Bank’s FY26 Integrated Annual Report, the bank’s total employee strength stood at 2,11,178 as on March 31, 2026, compared with 2,14,521 a year ago.

The reduction, however, was concentrated in the non supervisory cadre.

Source: Annual Report FY26

While HDFC Bank reduced its frontline and support workforce by more than 8,000 employees, it simultaneously strengthened its management bench. Senior management increased by 15 employees, middle management expanded by 1,252 employees, while junior management grew by 3,543 employees during the year.

Addressing its people strategy, the bank said, “Amidst this dynamic and often unpredictable environment, the Bank remained anchored in its belief that our people are the most enduring source of strength.”

It added, “FY 2025-26 ultimately became a year defined not by the challenges, but by how our people rose to meet them. Their resilience fuelled progress and their commitment led to transformation. Their well being became our collective priority. And together, we strengthened the foundation for a more agile, inclusive and future-ready HDFC Bank.”

“Our focus on HR technology and digital innovation powers this evolution. By integrating Generative AI and digital-first systems, we are reimagining the employee journey through real-time, AI-powered support and streamlined self-service tools. From automating salary account opening and recognition modules to digitalising compensation and system-driven onboarding, our technological advancements are designed to enhance efficiency and empower our people at every stage,” the bank said.

The report also shows that HDFC Bank accelerated AI skilling during FY26.

More than 50,631 employees underwent training through the bank’s GenAI Academy and related artificial intelligence programmes. In addition, over 2,100 employees received Microsoft Copilot training.

Overall, learning initiatives reached more than 2.1 lakh employees, with the bank delivering over 1.36 crore learning hours during the year. Average learning hours per employee increased to 64.66 hours, compared with 58.25 hours in FY25.

The bank said these programmes are aimed at building a future-ready workforce capable of leveraging emerging technologies across business functions.

HDFC Bank also reported incremental progress on diversity metrics.

Women accounted for 27 per cent of the total workforce, compared with 26 per cent a year ago. Women’s representation in management increased to 16 per cent from 15 per cent, while women in STEM roles rose to 27 per cent from 26 per cent.

The annual report also showed an overall employee turnover rate of 23.1 per cent during FY26, marginally higher than 22.6 per cent in FY25.