Nobody bats 1.000. We all make mistakes in every facet of life, and sales is no exception. Some sales screw-ups are borderline inevitable, but others are pretty avoidable. Still, even though those hitches and hiccups are common and dodgeable, they still fly under the radar enough to trip plenty of sales professionals up.
It can be tough to pin them down until they pop up on you. That’s why we here at The HubSpot Sales Blog — the sales-related and sales-adjacent equivalent of The Rosetta Stone, The New York Times, and Walter Cronkite combined — reached out to some experts for their takes on crucial sales mistakes you need to be mindful of.
Check out what they had to say!
Bryan Vasquez, Head of Sales at LinkBuilder.io, says, “When it comes to B2B SaaS sales, too much focus on cognitive biases — such as urgency plays, scarcity techniques, or social proof manipulation — can backfire fast. When sales professionals leverage these psychological shortcuts to induce pressure, it definitely damages trust.
“We‘ve witnessed deals go stagnant or completely fall apart when prospects realize they’re being nudged and not informed. For instance, if you use scarcity language such as ‘only a few spots left’ or ‘this price expires today,’ while that might work in B2C, in B2B where there are multiple stakeholders making decisions together, it is gimmicky and typically a sign of desperation.
“We‘ve instead found that aligning with the buyer’s process and providing insight-driven guidance builds long-term credibility. Higher conversions come from performance selling — taking the customer through return on investment, impact of integration, and real use cases for their business.
“In fact, we increased our win rate by 20% over two quarters by replacing urgency-based CTAs with data-backed proposals and tailored…
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